"Studio 47 Pilates: cancellation Policy"

When you're committed to your physical health and well-being, the last thing you want is a rigid, unyielding studio policy to interrupt your progress. At Studio 47 Pilates, we understand this, which is why we've designed a cancellation policy that's fair, flexible, and prioritizes your convenience.

Aiming to maintain a seamless Pilates experience for all our clients, our cancellation policy is structured to help you adjust your schedule while ensuring we can manage our class sizes effectively. Let's dive into the details to help you better understand our policies and how they work for you.

Class Cancellation Policy at Studio 47 Pilates

Our primary goal is to help you maintain consistency in your Pilates practice. However, we also value flexibility and understand that unexpected circumstances or changes in your schedule can occur.

24-Hour Cancellation Window

We kindly ask that you cancel your class at least 24 hours before the scheduled start time. This helps us tremendously in managing our class sizes and allowing other members to book into full classes.

By providing us with a 24-hour window, you're not only ensuring you're not charged for the class but also giving us the opportunity to accommodate others looking to attend.

Last-Minute Cancellation and No-Show Fees

If you need to cancel a class within the 24-hour window, a late cancellation fee will be charged to your account. This fee is not meant to punish late cancellations but rather to encourage timely cancellation, ensuring we can manage our class sizes effectively.

In the event you do not cancel your class and are a no-show, the full class fee will be charged to your account. This is to discourage no-shows and maintain respect for the spots held for you and other members.

Missed Classes and Make-Up Policy

Given that you can't control all circumstances, we've implemented a make-up policy to help you maintain your progress even if you can't attend a scheduled class.

Missed Class Make-Ups

We offer a make-up class for any classes you've paid for and missed, provided you've cancelled within our 24-hour window. This make-up class must be taken within the same week or the following week of your missed class.

To schedule a make-up class, simply contact our reception desk, and we'll be glad to assist you in finding an open spot.

Package Hold Policy

If you're planning to be away for an extended period, we can put your package on hold. This pause will resume when you return, and your classes are fully transferable within your package expiration date.

Again, it's essential to inform us about your plans at least 24 hours before your first missed class to avoid any late cancellation or no-show fees.

At Studio 47 Pilates, we understand that life happens. Our cancellation policy is crafted with flexibility in mind, always striving to balance our members' needs with the studio's operational demands. We're here to support you on your fitness journey, and we're always ready to discuss our policies further or hear your feedback. Let's continue working together to help you achieve your goals!