cathay pacific us address

Cathay Pacific US Address: Where to Find Us

By Melissa AllenDecember 27, 2025

Looking for Cathay Pacific's address in the United States? Cathay Pacific, a leading international airline based in Hong Kong, offers multiple offices and customer service centers across the U.S. to assist passengers with their travel needs.

Whether you need to make a reservation, manage your booking, or have a query regarding your flight, these offices are here to help. Here we'll outline the addresses, contact details, and services offered at some of Cathay Pacific's key U.S. locations.

Cathay Pacific Offices in New York

Being one of the largest cities in the U.S., it's no surprise that New York hosts multiple Cathay Pacific offices.

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New York customers can find assistance at the following locations:

JFK Airport Office

If you're flying out of JFK, you can visit Cathay Pacific's desk at Terminal 7, Level 3, near Gate 22. The office is open daily from 5:00 AM to 10:00 PM.

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Here, you can check-in, obtain a boarding pass, or ask for assistance with your flight. However, please note that check-in and bag drop services close 45 minutes before the flight's departure time.

Manhattan Sales Office

For non-airport assistance, head to Cathay Pacific's Manhattan Sales Office located at 1230 Avenue of the Americas, 5th Floor, New York, NY 10020. This office is open Monday to Friday, from 9:00 AM to 5:30 PM.

At this location, you can make reservations, inquire about fares, or seek assistance with group bookings. Unfortunately, this office does not provide check-in services.

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Cathay Pacific Offices in California

Cathay Pacific also maintains offices in key Californian cities to serve its West Coast passengers.

Check out these locations for assistance:

Los Angeles Sales Office

Customers in Los Angeles can find help at Cathay Pacific's office in Downtown LA, situated at 338 S Hope St, Suite 610, Los Angeles, CA 90071. This office is open Monday to Friday, from 9:30 AM to 5:30 PM.

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Similar to the Manhattan office, this location offers reservation and fare inquiries, and group booking assistance. Airport check-in services are not available here.

San Francisco Sales Office

For passengers in San Francisco, Cathay Pacific provides support at 210 S Akradian Blvd, Suite 300, San Mateo, CA 94402. The office is open Monday to Friday, from 9:00 AM to 5:30 PM.

Like other sales offices, this location assists with reservations, fares, and group bookings but does not offer check-in services. For airport assistance, visit Cathay Pacific's check-in desk at SFO's International Terminal, Level 2, near Check-in Row R.

Now that you're familiar with Cathay Pacific's U.S. addresses, you're well-equipped to seek assistance or manage your bookings. Don't hesitate to reach out to these offices for a smooth and enjoyable travel experience with Cathay Pacific.